Step 1: Add Your Business Information
Provide the information HelloManny needs to represent your business accurately:
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Your logo
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Your email signature
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Your internal training FAQs
Think of this as onboarding a new team member.
The more clearly you explain your business, the better HelloManny performs.
Step 2: Connect Your Support Email
Forward your support email to a dedicated HelloManny address.
You’ll still receive all emails as usual.
HelloManny simply drafts responses for you.
No disruption to your workflow.
Step 3: Add Website Chat (Optional)
We provide a hosted chat link for your business.
Simply add a button or link on your website to activate customer chat support in minutes.
No custom development required.
Step 4: HelloManny Drafts Replies Automatically
When a customer sends an email:
HelloManny reads the inquiry
Uses your training FAQs and business information
Drafts a response in your voice
The draft is sent to you — never directly to your customer.
You can:
Send it as-is
Make edits before sending
You stay in full control.
Step 5: Improve Over Time
HelloManny gets better as you refine it.
You can:
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Update your training FAQs
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Exclude specific email domains (vendors, marketing, spam)
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Adjust rules as your business evolves
Continuous improvement, without complexity.
Not Just Another AI Chatbot.
01
Trained specifically on your business info
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Designed for small businesses
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Works inside your real inbox
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No dev team required
This differentiates HelloManny from ChatGPT.
Security & Privacy
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HelloManny never sends emails without your approval
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You remain the primary recipient of all customer emails
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Domain filtering prevents vendor or spam processing
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Data is handled securely (see full details in FAQ)
Real Example From The Story of Ramen
See how HelloManny drafts personalized replies in your voice, using your business information.
✔️ Answered instantly
✔️ Pulled from your business data
✔️ No manual response needed
👤 CustomerInqiury
do you have any classes this coming Saturday?
Automated Draft Reply
Yes, for Saturday May 4th, we have one ramen class available at 2:00 PM. As of now, we have 6 seats left and the cost is $85 per person. Please note that seat pricing and availability could change anytime.
To begin the booking process, please visit our website at https://www.ramenpartysf.com/san-francisco. Is there anything else that we can assist?